The Hotel Inspector
Overview
Renowned hotelier Alex Polizzi steps into the world of struggling British hospitality in this insightful series. Each episode features her as she assesses the challenges faced by a troubled hotel, offering expert guidance and practical solutions to the owner. With a keen eye for detail and a no-nonsense approach, Polizzi aims to revitalize these establishments, transforming them into thriving businesses. Viewers are treated to a blend of tough love and invaluable insights as she navigates through the unique stories and obstacles of each hotel, showcasing the highs and lows of the hospitality industry.
Episodes
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1
Nandos/Forget-Me-Not Guest House, Stratford
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2
Hanmer Arms, Wrexham County Borough
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3
Worlington Hall Hotel, Suffolk
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2
The Vidella, Blackpool
Neil and John, best friends who have managed the Vidella Hotel in Blackpool for ten years, find their penchant for pranks losing its charm as declinin...
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3
Eden Lodge, Falmouth
Alex Polizzi arrives at Eden Lodge, a well-known bed and breakfast in Falmouth, Cornwall, to experience the customer perspective firsthand. As she set...
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4
Alexandra Hotel, Llandudno
For the past two years, church minister John Humberstone has been hosting visitors at the Grade-II listed Alexandra Hotel in Llandudno, but the establ...
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5
Paramount Hotel, Nottingham
At the Paramount Hotel in Nottingham, the pressure mounts as Alex Polizzi faces a challenging situation that nearly drives her to leave for the first ...
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6
The Gungate Hotel, Tamworth
Sue Tipton impulsively purchased the Gungate Hotel in Tamworth, Staffordshire, seeking a new challenge. However, the past few years have turned into a...
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7
The Green Man Pub and Hotel, Wembley
The Green Man Pub and Hotel is ideally situated close to Wembley Stadium, yet negative feedback and outdated rooms are discouraging visitors, leaving ...
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8
Waterhall Country Hotel, Crawley
Alex Polizzi travels to Crawley in West Sussex to assist a family-owned hotel located just five miles from Gatwick Airport. The Waterhall Country Hous...
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1
The Fieldhead, Looe
Alex Polizzi steps in to help more beleaguered businesses, starting with the Fieldhead, a 16-bedroom hotel in Looe, Cornwall, managed by Julian and Gi...
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2
Harmony B&B, Torquay
Alex Polizzi travels to the coastal town of Torquay in Devon to help revitalize the Harmony B&B. The Dutch owners, Hans and Monika, are finding it har...
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3
Albion House, Ramsgate
Alex Polizzi travels to the coastal town of Ramsgate in Kent to assist with the opening of a new project, only to find it grappling with familiar, per...
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4
Hotel Celebrity, Bournemouth
Alex Polizzi visits the coastal resort of Bournemouth to assist 67-year-old Ken Robins, who owns a hotel that’s facing tough times. Each of the 55 r...
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5
Mountain View, Port Talbot, Wales
Ten years ago, Lisa and Eli embarked on their journey with the Mountain View B&B, aspiring to turn it into Port Talbot's top overnight spot. However, ...
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6
Grant Arms Hotel, Ramsbottom
Alex Polizzi travels to Ramsbottom in Greater Manchester to assist Charlotte Belcher, who has been managing the 14-bedroom Grant Arms Hotel for two an...
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7
Little Thatch Inn, Gloucester
Alex Polizzi arrives at the Little Thatch Inn in Gloucester to meet the mother-daughter owners, Jackie and Beth McDougall. The pair have differing vie...
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8
La Casa Hotel, Torrox
Alex Polizzi travels to La Casa Hotel, located in the charming village of Torrox Pueblo near Malaga, Spain. The hotel is struggling with a dismal room...
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1
The Blue Inn, Redditch
Alex steps in as a referee to mediate a dispute between a hotel manager and the owner, who watches her every action through CCTV cameras from her offi...
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2
Harrogate Motel, North Yorkshire
When the Hotel Inspector arrives at the Harrogate Motel, she's taken aback to find that it's neither located in Harrogate nor is it actually a motel. ...
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3
Hotel Continental, Harwich
Alex heads to The Hotel Continental in Harwich, Essex, a charming 14-room establishment that offers stunning beach views and features uniquely designe...
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4
The Black Bear Hotel, Wareham
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5
The Gyreum, Co Sligo
Alex Polizzi heads to The Gyreum, an eco-lodge located in County Sligo, managed by Colum Stapleton and his daughter Finn. To gauge the experience, she...
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6
The Richmoor Hotel, Weymouth
Alex Polizzi heads to The Richmoor Hotel in Weymouth, Dorset, where Loraine, both the mother and manager, employs several of her seven children. Unfor...
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7
Atlantic House, Bude
In the coastal town of Bude, Cornwall, Alex seeks to assist a reserved hotel owner known for keeping to himself and avoiding interaction with guests.
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8
The Bulstone Hotel, Branscombe
Alex Polizzi aims to guide Judith and Kevin, the owners of The Bulstone Hotel in Devon, toward a more modern vision after discovering outdated awards,...
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1
Coach and Horses
Alex finds himself in Dorset, quickly realizing why the Coach and Horses, boasting eight rooms, is facing challenges. Owners James and Yvonne are batt...
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2
The Dukes
Alex Polizzi visits the Dukes pub in the quaint Bedfordshire village of Heath and Reach to assist Sarah, a mother of two, in revitalizing the establis...
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3
Grenfell Arms
Alex receives a call to the Grenfell Arms, a pub located in Maidenhead, Berkshire, which features eight guest rooms and a restaurant. The establishmen...
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4
Northshorebude
Alex finds himself in Cornwall after a desperate plea for assistance from the sole hostel in Bude. Sixteen years after coming back from his global adv...
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5
Michelangelo's
Alex Polizzi steps in to help Michelangelo's, a ten-bedroom hotel and restaurant managed by Paolo Pieri alongside his brother Giacomo.
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6
Spanhoe
The hotel inspector arrives at Spanhoe Lodge, a charming eight-bedroom bed and breakfast nestled in the heart of the Northamptonshire countryside. Thi...
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7
Warwick Hall (Revisit)
Alex Polizzi revisits the magnificent Warwick Hall in Cumbria to assess its progress since her previous trip, when the hotel was grappling with extrem...
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1
LG Thai Derm Spa and Guest House, Loughborough
Alex Polizzi visits the LG Thai Derm Spa and Guest House in Loughborough to assist newcomers in the hospitality industry, Hasmeeta and Bharat, a husba...
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2
Gracellie Hotel, Shanklin
Alex Polizzi travels to the picturesque coastal town of Shanklin on the Isle of Wight to meet Philip and his daughter Kelly, who manage the Gracellie ...
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3
Caer Beris Manor, Brecon Beacons
The Hotel Inspector arrives at Caer Beris Manor, managed by ex-Dubai real estate agent Omar and his wife, Kim, who is joined by her parents, Pete and ...
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4
The Pack O' Cards, Combe Martin
This time, Alex heads to The Pack O' Cards, an inn located in Combe Martin along the North Devon coastline. The establishment is managed by the husban...
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5
The Lamp Post Villa B&B, Bath
Alex encounters Carmine, an Italian who is venturing into the hospitality world for the first time. Carmine operates The Lamp Post Villa B&B, situated...
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6
The Falcon Hotel, Cambridgeshire
Alex Polizzi heads to The Falcon Hotel located in Cambridgeshire. This historic sixteenth-century coaching inn is managed by hotelier Colin and his da...
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7
Michelangelo's, Newcastle (Revisit)
Alex makes his way back to Michelangelo's, a sprawling 10-bedroom hotel, bar, and Italian eatery nestled on four acres near Newcastle.
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8
Rosehill House, Burnley (Revisit)
The Hotel Inspector revisits Rosehill House, a 30-room hotel located in Burnley. During her initial visit two and a half years ago, she encountered a ...
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1
Bar Noir and the Believe Boutique
Alex Polizzi is on a tight schedule to help aspiring hotelier Claire, a single mother, avoid disaster before her establishment even opens. Claire is d...
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2
The Kings Arms
Alex Polizzi embarks on a mission to breathe new life into The Kings Arms, a struggling pub in Scalford. As she works to rejuvenate the establishment,...
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3
Stump Cross Caverns, Yorkshire
Alex Polizzi visits the Stump Cross Caverns, a historic tourist destination nestled in the heart of the Yorkshire Dales. Here, she discovers that the ...
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4
On the Front Line
Alex Polizzi steps in to help a couple who have recently taken over the York Hotel in Morecambe, where room bookings are nearly non-existent. Can Alex...
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1
Riders Rest
In a small Somerset village, Michelle and her husband Mimmo are struggling to keep their café, situated near a stable yard, afloat. Although their It...
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2
Sea Air Bed & Breakfast
Mark and Liz have recently embraced the challenge of running Sea Air Bed & Breakfast, a charming seven-bedroom establishment that was once a hotel fro...
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3
Chiltern View
Alex Polizzi steps in to help Rachel, whose upscale lodge business in Oxfordshire is struggling financially and facing the threat of shutting down.
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4
The Royal George
In Salisbury, enthusiastic pub owner Reece, who juggles his role as a circus performer, finds himself in need of Alex's assistance to attract customer...
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5
East Sussex Shepherds Huts
Alex Polizzi heads to East Sussex for her inaugural glamping adventure, stepping in to help Anna and Nick with their struggling Shepherds Huts busines...
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6
Billy Andy's
Nestled at the beginning of Northern Ireland's breathtaking Causeway Coastal Route, Billy Andy's is a hotel brimming with potential. Alex steps in to ...
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7
Lantern Theatre and Cafe
Alex Polizzi steps in to assist the Lantern Theatre and Cafe in Brighton, where the owners’ grand vision of transforming the venue into a community ...
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8
Fraser's
In a charming village in Essex, Alex Polizzi is summoned to help revitalize a family-owned guest house that features tea rooms and event spaces. She i...
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9
Westward Ho! Revisit
Alex Polizzi returns to the Kent coast to check in on the Westward Ho! in Folkestone, where she previously assisted hotelier Jon five years ago. Back ...
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10
Hotel Celebrity Revisit
Nine years back, the Hotel Celebrity in Bournemouth was missing the glamour it desperately needed. Owner Ken has since put in considerable effort to u...
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11
Loughborough Grange Revisit
Alex Polizzi makes a return visit to Loughborough Grange. A year has passed since her last appearance, and she’s curious to see whether the husband-...
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12
The Dukes Revisit
After a three-year hiatus, Alex Polizzi returns to The Dukes, a historic pub with accommodations that has been around for 270 years, to check in on Sa...
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1
The Ramblers' Rest
Alex Polizzi is back to assist novice hotel owners Terry and Nikki, who are trying to make their mark in the stunning Dartmoor National Park in Devon....
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2
Westbrook Lodge
Alex travels to the Kent coast to assist a struggling seaside bed and breakfast facing fierce competition and a lack of guests. Westbrook Lodge, an 11...
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3
St Mary's Gate Inn
In Arundel, West Sussex, Alex Polizzi encounters the husband-and-wife duo, Dave and Katie, who are eager to transform a 500-year-old pub into a succes...
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4
By The Red Phone Box
Alex Polizzi travels to the picturesque countryside of Worcestershire to assist Ian and Emma, a couple struggling to sustain their 25-acre livestock f...
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5
St Anne's House
Alex Polizzi heads to Plymouth to assist the owners of a large holiday rental and aspiring wedding venue facing serious challenges. With only six wedd...
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6
Metro Cafe
Alex Polizzi travels to the hip neighborhood of Chorlton in Manchester to assist the Metro Cafe, an underperforming greasy spoon that offers a unique ...
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7
The Farmers Boy Inn
Deep in the Forest of Dean, near the Wye Valley in Gloucestershire, Alex Polizzi arrives at the Farmer's Boy Inn, a roadside pub known for its deep-ro...
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8
Old Hall House
Alex Polizzi travels to the West Midlands to assist 60-year-old entrepreneur Stephen, who is in distress. His cherished family residence, a 500-year-o...
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1
Appalachian Spring
In the quaint town of Totnes, Alex Polizzi steps in to assist Toni, a 74-year-old musician and music instructor facing a dire situation with her belov...
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2
The Navigator
Alex Polizzi travels to the Sussex coast, specifically Bognor Regis, to visit The Navigator, a seafront hotel that has fallen on hard times. Owner Kat...
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4
Gatwick Turret
Alex Polizzi takes on a family-run budget B&B struggling to survive among over a hundred hotels near Gatwick Airport. With competition fierce and book...
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5
The Castle Inn
In the village of Bramber, East Sussex, friends Jack and Danny have sunk everything into running Castle Inn—a 20-bedroom pub and restaurant. But six...
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6
Plume of Feathers
Alex travels to the Malvern Hills in Worcestershire, where she takes on one of her most difficult challenges yet: 24-year-old landlord Hendrik, who ha...
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7
Platform Tavern
Alex heads to Southampton, a historic port city on the south coast, to help Jeremy and Stewart, the owners of the Platform Tavern. Nestled right by th...
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8
Breaks Fold Farm
Alex heads to Breaks Fold Farm in the Yorkshire Dales to help owners Richard and Louise give their campsite a modern makeover. She encourages the coup...
